Privacy Policy

Introduction

Updated January 15, 2025

Welcome to PostAgent ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content creation service.

By using PostAgent, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account information (name, email address)
  • Profile information and preferences
  • Social media account connections (Facebook, Instagram, etc.)
  • Payment and billing information

Usage Information

  • Content creation history and preferences
  • Platform usage analytics
  • Device information and IP addresses
  • Cookies and similar tracking technologies
  • Content Data

  • Text content you create or generate
  • Images and media files you upload or generate
  • Brand voice and style preferences
  • Social media posting schedules and preferences
  • How We Use Your Information

  • Provide and maintain our AI content creation services
  • Generate personalized content that matches your brand voice
  • Process payments and manage subscriptions
  • Improve our AI algorithms and service quality
  • Send service updates and marketing communications (with consent)
  • Ensure platform security and prevent fraud
  • Comply with legal obligations
  • Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services
  • Social Media Platforms: When you authorize posting to your connected accounts
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Aggregated and De-Identified Data

    We may use and share aggregated, de-identified, or anonymized information that does not identify individual users for purposes such as analytics, benchmarking, product improvement, and business development. This data cannot reasonably be used to identify you.

    Use of Meta Platform Data

    When you connect your Facebook or Instagram accounts to PostAgent, we may access certain data made available by Meta (such as account IDs, page names, profile pictures, posts, and engagement metrics) in accordance with your permissions.

    We use this data solely to provide and improve our social media automation services, including creating, scheduling, and publishing content. Corevation LLC does not sell or share Meta Platform Data with third parties.

    Meta Platform Data is stored securely and retained only as long as necessary to provide the service. If you disconnect your account or delete your PostAgent account, Meta Platform Data will be deleted within 30 days unless required by law to retain it longer.

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure cloud infrastructure (Microsoft Azure)
  • Legal Bases for Processing (EEA/UK Users)

  • To perform our contract with you
  • To comply with legal obligations
  • Based on our legitimate interests in improving and securing our services
  • With your consent, for marketing communications
  • Sensitive Data

    We do not intentionally collect or process special categories of personal data (such as health information, racial or ethnic origin, or biometric data). If you choose to input such data into PostAgent, you do so at your own risk, and it will be handled in accordance with this Privacy Policy.

    Cookies and Analytics

    We may use cookies and similar tracking technologies, including third-party analytics providers (such as Google Analytics), to understand usage patterns and improve our services. You may control cookie preferences through your browser settings or opt out of third-party tracking via their respective tools.

    Your Rights and Choices

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • To exercise these rights, please contact us at privacy@postagent.ai

    State Privacy Rights (U.S. Users)

    Depending on your state of residence (e.g., California, Virginia, Colorado), you may have additional rights under applicable privacy laws, including: (a) the right to know categories of personal information collected and disclosed; (b) the right to request deletion of personal information; (c) the right to opt out of the sale or sharing of personal information (PostAgent does not sell personal data); and (d) the right to non-discrimination for exercising your privacy rights.

    Data Retention

    We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or billing purposes.

    Breach Notification

    In the event of a data breach affecting your personal information, we will notify affected users and applicable regulators as required by law.

    International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

    Children's Privacy

    PostAgent is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

    Cancellation Policy

    • You may cancel your subscription at any time through your account settings.
    • Cancellations take effect at the end of your current billing cycle. You will continue to have access to your subscription until the end of the paid period.
    • Once a billing cycle begins, it cannot be interrupted or partially refunded.

    Contact Us

    • Email: support@postagentai.com